Frequently Asked Questions

How do I access learnM? 

The learnM platform is mobile friendly meaning you can access it on your phone or tablet, as well as your laptop or desktop - this is why we say you can access learnM anywhere, anytime; your learning can be done at a time and location that suits you.

What can I learn on learnM? 

The extensive catalogue of titles on learn can be found on our library page – you can access as many courses as you want, any time you want.

Can I claim professional development (CPD, CEU, CEC) points? 

You certainly can, everything on the system has Third Party Recognition from Active IQ and you can use your course completion certificate to claim your points.

How much does a learnM subscription cost? 

No extra costs, no contracts, one fixed monthly fee; £16.99 a month for the standard subscription

What do I get on a standard subscription? 

Unlimited access to the standard catalogue of courses, 2 new titles added every month.

How do I cancel? 

You can easily cancel your account online at any time with no cancellation fees, just login and click on your profile. When you cancel, we adhere to GDPR rules and wipe all of your data from the platform. If you choose to rejoin, none of the historic data will be left on the system and you will essentially start from scratch.

How are my payment details stored? 

The learnM platform does not store any payment details. Our payment provider (Stripe), as used by Shopify, and Deliveroo, holds your details securely and communicates with the learnM platform. But no, learnM holds no personal details apart from your name and email..

Can I try learnM? 

Yes you can, learnM offers a 5 day free trial with limited access to preview some of the content.